Gulf Shores Surf & Racquet

1832 West Beach Blvd Gulf Shores, AL 36542 · View On Map

Check-In Details

Gulf Shores and Orange Beach coastline
ℹ️
Service Desk: 8:00 AM – 6:00 PM  |  251-968-7363
Main office: 3259 Gulf Shores Pkwy, Gulf Shores, AL 36542. For arrivals after 6:00 pm, check in at Island Winds East Service Desk — 333 West Beach Blvd, Gulf Shores, AL 36542 — which is open 24 hours. After-hours phone: 251-960-6593.

Service Desk Hours

8:00 AM – 6:00 PM

251-968-7363

After Hours

Island Winds East — 24 hrs / 251-960-6593

Parking

$30.00 per vehicle — purchase at 'A' Building desk

Property

Building Layout

  • The "A" Building is directly in front of you, facing toward the beach.
  • The "B" Building is on the left (west) side.
  • The "C" Building is on the right (east) side.
  • There are walkways on every floor connecting each building.
Parking

Parking & Passes

🚗
Purchase your parking pass from the person at the desk in the "A" Building. Passes are $30.00 each (credit card only).
1-bedroom units: 1 parking pass  |  2-bedroom units: 2 parking passes
Tips

Helpful Tips

  • Wi-Fi: Please refer to your pre-arrival email or guest portal for the WiFi password.
  • Wi-Fi Issues: Call Secure Vision at 251-967-4455.
  • 24-Hour Phone: 251-968-7363.
  • Smoking: The Complex has designated smoke areas marked with signage.
  • Refrigerator: Keep the refrigerator closed as much as possible during the first 12 hours. Leave the control set to medium and wait to add non-refrigerated items as needed.
Departure

Departure Instructions

1
Please review your arrival and departure times at brett-robinson.com/check-in-times.
2
Thermostat: Please set the thermostat at 73°F for summer and 65°F for winter. Please leave all kitchenware clean.
3
Trash: Please make sure all trash is removed from your unit before you check out. Trash chutes are located near each elevator from floors 2nd to 9th.
4
Housekeeping: Your vacation includes a post-check-out cleaning by our housekeepers, who will strip and remake the beds, vacuum, dust, clean bathrooms, and mop the kitchen floor. Additional cleaning may result in an additional charge.
5
Smoking: Your rental unit has been designated as non-smoking. Please be advised if you or anyone in your party smoked in this non-smoking rental accommodation, you will be charged $250 plus tax.
6
Departure: Please follow the check-out instructions emailed to you or notify the Service Desk of your departure so the unit can be prepared for the next guest.
7
Hard Keys: ALL hard keys must be returned to the 59 office 1 hour after checkout time.
Resources

Guest Resources

Helpful Links for Your Stay

Thank you for staying with Brett/Robinson! www.brett-robinson.com  ·  1-800-221-0258 / 1-800-211-7892

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Check-In Details

Check in is at the service desk located at our main office [3259 Gulf Shores Pkwy Gulf Shores, AL 36542]. This service desk closes at 6pm. For arrivals after 6pm, check in is at the Island Winds East service desk [333 West Beach Blvd Gulf Shores, AL 36542], which is open 24 hours. The service desk can be reached by calling 251-968-7363.