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+1 (800) 874-2442Unable to travel because you’re sick? Trip Cancellation coverage can help protect your vacation savings if you need to cancel for a covered reason. Plus, Concierge Services from a designated provider can help you make restaurant reservations, order flowers, arrange tee times—and more—at your request.
Worried about a weather-related road closure delaying your arrival or a power outage interrupting your stay? The plan offers valuable coverages if a listed, covered reason forces you to incur additional expenses or lose pre-paid trip costs. Plus, 24-Hour Emergency and Roadside Assistance services are included with your plan.
Generali aims to keep the claims process as hassle-free as possible. One claims representative can work with you from start to finish. Identity Theft Resolution Services offer 180 days of service starting on your scheduled departure date.
Underwritten by Generali U.S. Branch
| Insurance Coverage | Overview |
|---|---|
| Trip Cancellation 100% of Trip Cost |
Provides reimbursement for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason, including: mandatory hurricane evacuations; sickness, injury or death of you, your traveling companion or family member; extension of school year; armed service leave revocation; involuntary termination of employment; or other specific reasons listed in the Policy/Description of Coverage. Certain restrictions apply. |
| Trip Interruption 150% of Trip Cost |
Provides reimbursement for unused, non-refundable, pre-paid trip costs if your trip is interrupted due to a covered event. Also provides reimbursement for additional transportation cost to return home or rejoin your group. Covered reasons include: mandatory hurricane evacuations; sickness, injury or death of you, your traveling companion or family member; or other specific reasons listed in the Policy/Description of Coverage. Certain restrictions apply. |
| Travel Delay $200 daily limit applies $600 |
Provides reimbursement for reasonable expenses incurred such as accommodations, meals and local transportation (and even additional kenneling fees) if you are delayed 12 hours or more during your trip due to a covered reason. |
| Baggage Coverage $1,000 |
Provides coverage for loss, theft or damage to your baggage and covered personal effects, including sports equipment, during your covered trip. |
| Baggage Delay $1,000 |
Provides reimbursement for the purchase of necessary items, including sports equipment, if baggage is delayed for more than 24 hours during your covered trip. |
| Medical and Dental $25,000 |
Provides coverage for necessary medical, surgical and emergency dental care costs if you become sick or accidentally injured while on your covered trip. Coverage is in excess of your standard coverage, except where prohibited. |
| Emergency Assistance and Transportation $1,000,000 Per Plan |
Benefits include transportation to the nearest suitable medical facility, help to return home if medically necessary, and expenses for a companion to visit you if you are traveling alone and are hospitalized for more than 7 days. |
| Accidental Death & Dismemberment - Travel Accident $100,000 Per Plan |
Provides coverage if you are injured by an accident while on a trip and you suffer the loss of life or limb within 365 days of the accident. |
| Rental Car Damage Not available to residents of TX $25,000 Per Plan |
Provides primary coverage if your rental car is damaged due to collision, fire, flood, theft, vandalism, wind storm or hail. |
Note: The maximum trip cost this plan covers is $50,000. Limits above are per person unless otherwise noted.
Provided by CSA's designated provider
These services offer on-the-spot support for unexpected problems that can arise during your trip. The hotline operates 24/7 for help anytime, any place while traveling.
Get pre-trip help scheduling golf tee times, making restaurant, airline and rental car reservations, and ticketing for entertainment and other special events.
A service that provides assistance when your identity has been compromised while traveling.
Generali Global Assistance (formerly CSA Travel Protection) is dedicated to providing travel insurance and emergency assistance services designed to help protect your vacation investment, supported by a reputation for customer service.
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Important Update: Since 2024, parking passes are purchased separately from reservations.
Pay On-Site: Phoenix on the Bay II, Phoenix V, Lighthouse, Gulf Shores Surf & Racquet Club, Seaspray Perdido Key
Purchase Online/At Check-in: Most Phoenix properties (I–IV, VI–X), Island Winds, Orange Beach
Visa, MasterCard, Amex, Discover, Affirm, e-checks/checks/money orders. $25 fee for failed payments.
We do our best to honor requests but cannot guarantee specific units.
Yes: Primary renter must be 25+ and remain on site. Exceptions for married couples with ID. Violations may result in immediate removal with no refund.
Call 800-211-7892 for questions.
No lifeguards on duty. Guests swim at their own risk.
Pets, comfort animals, or emotional support animals are not allowed.
Violations may result in immediate removal with no refund. Ask about local kennels.