What are the service desk hours at Turquoise Place?

The service desk is open 8:00 AM – 6:00 PM at 251-968-7363. Check in is at the main office at 3259 Gulf Shores Pkwy. For arrivals after 6:00 PM, check in at Phoenix III at 24230 Perdido Beach Blvd, Orange Beach, which is open 24 hours at 251-960-9003.

Where do I check in at Turquoise Place?

Go directly to the C Building to check in — this is where you will receive your room keys and parking pass. At the security gatehouse, turn RIGHT to reach the C Building.

Where is Turquoise Place located?

Turquoise Place is located on the right (beachside) of Perdido Beach Blvd at 26350 Perdido Beach Blvd, Orange Beach, AL.

What are the thermostat settings at checkout for Turquoise Place?

Please set the thermostat to 73°F for summer and 65°F for winter before checking out.

Turquoise Place

Q: Are hard keys required at Turquoise Place?

Yes. All hard keys must be returned to the 59 office 1 hour after checkout time.

26350 Perdido Beach Blvd Orange Beach, AL 36561 · View On Map

Check-In Details

ℹ️

Service Desk: 8:00 AM – 6:00 PM | 251-968-7363
Main office: 3259 Gulf Shores Pkwy, Gulf Shores, AL 36542. For arrivals after 6:00 pm, check in at Phoenix III Service Desk — 24230 Perdido Beach Blvd, Orange Beach, AL 36561 — which is open 24 hours. After-hours phone: 251-960-9003.

Service Desk Hours

8:00 AM – 6:00 PM

251-968-7363

After Hours

Phoenix III — 24 hrs / 251-960-9003

Parking

Keys & parking pass at C Building check-in desk

Arrival

Arrival & Check-In Information

📍

Turquoise Place is located on the right (beachside) of Perdido Beach Blvd. Go directly to the C Building to check in — this is where you will receive your room keys and parking pass(es). At the security gatehouse, turn RIGHT to reach the C Building.

Tips

Helpful Tips

Wi-Fi: Please refer to your pre-arrival email or guest portal for the WiFi password.
Smoking: The Complex has designated smoke areas marked with signage.
Refrigerator: Keep the refrigerator closed as much as possible during the first 12 hours. Leave the control set to medium and wait to add non-refrigerated items as needed.

Departure

Departure Instructions

Please review your arrival and departure times at brett-robinson.com/check-in-times.

Thermostat: Please set the thermostat at 73°F for summer and 65°F for winter. Please leave all kitchenware clean.

Trash: Please ensure that all trash is removed from your unit before checking out.

Housekeeping: Your vacation includes a post-check-out cleaning by our housekeepers, who will strip and remake the beds, vacuum, dust, clean bathrooms, and mop the kitchen floor. Additional cleaning may result in an additional charge.

Smoking: Your rental unit has been designated as non-smoking. Please be advised if you or anyone in your party smoked in this non-smoking rental accommodation, you will be charged $250 plus tax.

Departure: Please follow the check-out instructions emailed to you or notify the Service Desk of your departure so the unit can be prepared for the next guest.

Hard Keys: ALL hard keys must be returned to the 59 office 1 hour after checkout time.

Resources

Guest Resources

Helpful Links for Your Stay

Leave Only Footprints

Keep our beaches clean and protected for everyone.

Learn more

Beach Flag Guide

Understand water safety flags before heading out.

Learn more

Protect Sea Turtles

Help protect nesting sea turtles along our shores.

Learn more

Terms & Conditions

Review your rental agreement and guest policies.

Thank you for staying with Brett/Robinson! www.brett-robinson.com · 1-800-221-0258 / 1-800-211-7892

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Check-In Details

Check in is at the service desk located at our main office [3259 Gulf Shores Pkwy Gulf Shores, AL 36542]. This service desk closes at 6pm. For arrivals after 6pm, check in is at the Phoenix III service desk [24230 Perdido Beach Blvd Orange Beach, AL 36561], which is open 24 hours. The service desk can be reached by calling 251-968-7363.