What are the service desk hours at Royal Gulf Beach & Racquet Club?

The service desk is open 8:00 AM – 6:00 PM at 251-968-7363. Check in is at the main office at 3259 Gulf Shores Pkwy. For arrivals after 6:00 PM, check in at Island Winds East at 333 West Beach Blvd, open 24 hours at 251-960-6593.

How do I find Royal Gulf Beach & Racquet Club?

The complex is on the LEFT between mile markers 9 and 8. Upon entering Plantation, travel approximately one quarter mile to the security house. Provide your reservation form to the guard. Your building will be straight ahead on the RIGHT.

Who do I call for Wi-Fi issues at Royal Gulf?

Call CSpire at 251-923-0000 for Wi-Fi support.

Royal Gulf Beach & Racquet Club

Q: How do I get a parking pass at Royal Gulf Beach & Racquet Club?

Parking passes must be purchased online before arrival. Visit royalgulfbeach.square.site, click 'SHOP NOW', then select GUEST to purchase. After purchasing, take a screenshot of your confirmation to show security upon arrival.

Q: Where is the laundry room at Royal Gulf?

The laundry room is located on the ground floor toward the beach.

Q: Are hard keys required at Royal Gulf Beach & Racquet Club?

Yes. All hard keys must be returned to the 59 office 1 hour after checkout time.

375 Plantation Rd Gulf Shores, AL 36542 · View On Map

Check-In Details

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Service Desk: 8:00 AM – 6:00 PM | 251-968-7363
Main office: 3259 Gulf Shores Pkwy, Gulf Shores, AL 36542. For arrivals after 6:00 pm, check in at Island Winds East Service Desk — 333 West Beach Blvd, Gulf Shores, AL 36542 — which is open 24 hours. After-hours phone: 251-960-6593.

Service Desk Hours

8:00 AM – 6:00 PM

251-968-7363

After Hours

Island Winds East — 24 hrs / 251-960-6593

Parking

Purchase online before arrival at royalgulfbeach.square.site

Parking

Parking Pass Information

🚗

Parking passes must be purchased online before arrival.
Visit royalgulfbeach.square.site — click "SHOP NOW", then select GUEST to purchase. Follow prompts to complete payment.
Important: After purchasing, take a screenshot of your confirmation to show security upon arrival.

Arrival

Arrival Details

This complex is on the LEFT between mile marker 9 & 8 (mile markers are on the left).
Upon entering Plantation, travel approximately ¼ mile to the security house.
Provide your reservation form to the guard.
Your building will be straight ahead on the RIGHT.

Washer/Dryer: Laundry room is located on the ground floor toward the beach.

Important to Read

Starter Supplies Provided

Please be aware: Brett/Robinson provides a starter supply of paper products, soap, and similar consumables. Once these initial items are used, guests are responsible for supplying their own for the remainder of the stay.

Tips

Helpful Tips

Wi-Fi: Please refer to your pre-arrival email or guest portal for the WiFi password.
Wi-Fi Issues: Call CSpire at 251-923-0000.
Smoking: The Complex has designated smoke areas marked with signage.
Refrigerator: Keep the refrigerator closed as much as possible during the first 12 hours. Leave the control set to medium and wait to add non-refrigerated items as needed.

Departure

Departure Instructions

Please review your arrival and departure times at brett-robinson.com/check-in-times.

Thermostat: Please set the thermostat at 73°F for summer and 65°F for winter. Please leave all kitchenware clean.

Trash: Please ensure that all trash is removed from your unit before checking out. Dumpsters are located at the north end of the parking lot.

Housekeeping: Your vacation includes a post-check-out cleaning by our housekeepers, who will strip and remake the beds, vacuum, dust, clean bathrooms, and mop the kitchen floor. Additional cleaning may result in an additional charge.

Smoking: Your rental unit has been designated as non-smoking. Please be advised if you or anyone in your party smoked in this non-smoking rental accommodation, you will be charged $250 plus tax.

Departure: Please follow the check-out instructions emailed to you or notify the Service Desk of your departure so the unit can be prepared for the next guest.

Hard Keys: ALL hard keys must be returned to the 59 office 1 hour after checkout time.

✓

Please enjoy your visit. Call us if we can assist you in any way — we are happy to help!

Resources

Guest Resources

Helpful Links for Your Stay

Leave Only Footprints Keep our beaches clean and protected for everyone. Learn more Beach Flag Guide Understand water safety flags before heading out. Learn more Protect Sea Turtles Help protect nesting sea turtles along our shores. Learn more Terms & Conditions Review your rental agreement and guest policies. Read more

Thank you for staying with Brett/Robinson! www.brett-robinson.com · 1-800-221-0258 / 1-800-211-7892

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Check-In Details

Check in is at the service desk located at our main office [3259 Gulf Shores Pkwy Gulf Shores, AL 36542]. This service desk closes at 6pm. For arrivals after 6pm, check in is at the Island Winds East service desk [333 West Beach Blvd Gulf Shores, AL 36542], which is open 24 hours. The service desk can be reached by calling 251-968-7363.