Phoenix X

29576 Perdido Beach Blvd Orange Beach, AL 36561 · View On Map

Check-In Details

Gulf Shores and Orange Beach coastline

Service Desk Hours

8:00 AM – 4:00 AM Daily

20-hour operation. Open daily from 8:00 AM until 4:00 AM the following morning.
251-967-6152

After Hours

Phoenix VII — 24 hrs

251-960-8052

Parking Pass

Required for All Guests

Purchase at Service Desk or online — save $10 if done 1 day before arrival

Property

Explore Our Amenities

All amenities open 7:00 AM – 11:00 PM and are located on the ground floor. Restrooms are in the blue hallway.

Indoor Pool
Outdoor Pool
Hot Tubs
Pickleball Court
Racquetball Court
Tennis Court
Splash Pad
Charcoal Grills
Fitness Center – Ground Floor, West Side (7:00 am – 11:00 pm)  Code: 1290
Sauna – Inside the Fitness Center

Phoenix X Shore Shoppe

Brett/Robinson Vacation Rentals  ·  Open During Service Desk Hours

Pick up snacks, beverages, ice cream, souvenirs, and sundries right on property. Convenient on-property access for quick vacation essentials during your stay.

Snacks & Drinks Ice Cream Souvenirs & Sundries
Tips

Helpful Tips

  • Luggage Carts & Buggies: Carts are located in the parking garage by the elevators. Do not carry them into the unit. Please return carts to the Designated area after unloading.
  • Calling a Unit: Press 3 then the room number.
  • Wi-Fi: Please refer to your pre-arrival email or guest portal for the WiFi password.
  • TV Signal Issues: If TVs lose signal, contact the Service Desk or call directly to Secure Vision at 251-967-4455 for troubleshooting.
  • Refrigerator: Keep the refrigerator closed as much as possible during the first 12 hours. Leave the control set to medium and wait to add non-refrigerated items as needed.
  • Trash Disposal: Trash chutes are located on floors 2-15 in the middle of the building.
  • Balcony Door: Keep the balcony door closed while the A/C is running, and make sure to close the sliding door before opening the front door.
  • Amenities Access: Stop by the Service Desk to check out sports equipment.
  • Washer/Dryer: Avoid overloading the washer or dryer.
  • Pets: Guests are not permitted to have pets. Service animals and property owner pets must be leashed at all times and display proper identification.
  • Beach Chairs: See Ike's Beach Rental attendant at BEACHSIDE – beach chairs are NOT included w/condo rental.
Resources

Guest Resources

Helpful Links for Your Stay

General

Phoenix X General Information

  • For assistance, please see the Phoenix X Service Desk from 8:00 am – 4:00 am daily.
    • Phoenix VII has a 24-hour Service Desk to assist guests outside of regular business hours of 8:00 am – 4:00 am.
  • No pool or beach items may be stored in the walkways, stairwells, or common areas. The designated area for these items is the breezeway by the pool.
  • Smoking is not allowed in the unit or on the balcony. The Complex has designated smoke areas marked with signage.
  • Guests are not permitted to have pets. Service animals and property owner pets must be leashed at all times and display proper identification.
  • A valid parking pass is required for all guests and must be purchased at the Service Desk or the VRPAccess guest portal p10.vrpaccess.com/guestpay
  • For your convenience, you will receive a separate email from VRPAccess with a secure link to register and purchase your parking passes online. Complete your registration at least one day before arrival to save $10.00 per pass.
⚠️
Nothing may be left on the beach overnight in accordance with the Leave Only Footprints Initiative.
Seagulls: Please do not feed the seagulls. No pool or beach items may be stored in the walkways, stairwells, or common areas. The designated area for these items is the breezeway by the pool.
Coolers: Drain coolers in designated areas. Draining a cooler off a balcony could result in serious injury and will result in guest ejection.
Guests are not permitted to have pets. However, only condo owners are allowed to have pets on the property, but they must be on a leash and have proper identification.
Departure

Ready to Check Out?

1
Thermostat: Please set the thermostat at 73°F for summer and 65°F for winter.
2
Kitchen: Please leave all kitchenware clean.
3
Trash: Please make sure all trash is removed from your unit before you check out. Trash chutes are located on floors 2-15 in the middle of the building.
4
Towels: Place all towels in the bathtub.
5
Housekeeping: Your vacation includes a post-check-out cleaning by our housekeepers, who will strip and remake the beds, vacuum, dust, clean bathrooms, and mop the kitchen floor. Additional cleaning may result in an additional charge.
6
Smoking: Your rental unit has been designated as non-smoking. Please be advised if you or anyone in your party smoked in this non-smoking rental accommodation, you will be charged $250 plus tax.
7
Departure: Please follow the check-out instructions emailed to you or notify the Service Desk of your departure so the unit can be prepared for the next guest.

Thank you for staying with Brett/Robinson! www.brett-robinson.com  ·  1-800-221-0258 / 1-800-211-7892

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Check-In Details

We are pleased to offer touchless check-in for your added convenience. Prior to your arrival, we will send you a text message notification once your room is ready. As part of our security measures, we will also request a photo of your ID. Once we have verified your identification, we will promptly send you a text message with a unique code that grants access to your condo. With touchless check-in, you can proceed directly to your accommodation without the need for a physical key exchange. You will receive an email from VRPAccess with a registration link to register and purchase your parking passes online. You will save $10.00 per pass by completing this purchase at least 1 day before arrival. The address for this check-in location is 29576 Perdido Beach Blvd Orange Beach, AL 36561, and is open 24 hours. The service desk can be reached by calling 251-967-6152.