Phoenix VII

26802 Perdido Beach Blvd Orange Beach, AL 36561 · View On Map

Check-In Details

Gulf Shores and Orange Beach coastline

Service Desk Hours

24/7

251-960-8052

24-Hour Desk

Always Open

251-960-8052

Parking Pass

Required for All Guests

Purchase at Service Desk or online — save $10 if done 1 day before arrival

Property

Explore Our Amenities

Indoor Pool
Outdoor Pool
Kiddie Pool
Hot Tubs
Charcoal Grills
Racquetball Court
Tennis / Pickleball Courts
Meeting Room
Fitness Center
Sauna
Snacks & Drink Machines
Tips

Helpful Tips

  • Luggage Carts & Buggies: Carts are located in the lobby. Do not carry them into the unit. Please return carts to the Designated area after unloading.
  • Wi-Fi: Please refer to your pre-arrival email or guest portal for the WiFi password.
  • Internet and TV Signal Issues: If TVs lose signal, contact the Service Desk or call directly to Heartland at 205-454-9823 for troubleshooting. Internet issues, contact the Service Desk or call directly to WhiteSky at 866-755-8593 for troubleshooting.
  • Refrigerator: Keep the refrigerator closed as much as possible during the first 12 hours. Leave the control set to medium and wait to add non-refrigerated items as needed.
  • Trash Disposal: Trash chutes are located on floors 2-15, in front of Units 05 and 13 on each floor. On the first and basement floors, please place trash in the designated cans located along the walkways.
  • Balcony Door: Keep the balcony door closed while the A/C is running, and make sure to close the sliding door before opening the front door.
  • Amenities Access: Stop by the Service Desk to check out sports equipment.
  • Washer/Dryer: Avoid overloading the washer or dryer.
  • Pets: Guests are not permitted to have pets. Service animals and property owner pets must be leashed at all times and display proper identification.
  • Beach Chairs: See Alabama Beach Chairs attendant at BEACHSIDE – beach chairs are NOT included w/condo rental.
Resources

Guest Resources

Helpful Links for Your Stay

General

Phoenix VII General Information

  • Phoenix VII has a 24-hour Service Desk to assist guests.
  • No pool or beach items may be stored in the walkways, stairwells, or common areas. The designated area for these items is the breezeway by the pool.
  • Smoking is not allowed in the unit or on the balcony. The Complex has designated smoke areas marked with signage.
  • Guests are not permitted to have pets. Service animals and property owner pets must be leashed at all times and display proper identification.
  • A valid parking pass is required for all guests and must be purchased at the Service Desk or the VRPAccess guest portal p7.vrpaccess.com/guestpay
  • For your convenience, you will receive a separate email from VRPAccess with a secure link to register and purchase your parking passes online. Complete your registration at least one day before arrival to save $10.00 per pass.
⚠️
Nothing may be left on the beach overnight in accordance with the Leave Only Footprints Initiative.
Seagulls: Please do not feed the seagulls. No pool or beach items may be stored in the walkways, stairwells, or common areas. The designated area for these items is the breezeway by the pool.
Coolers: Drain coolers in designated areas. Draining a cooler off a balcony could result in serious injury and will result in guest ejection.
Guests are not permitted to have pets. However, only condo owners are allowed to have pets on the property; but must be on a leash and have proper identification.
Departure

Ready to Check Out?

1
Thermostat: Please set the thermostat at 73°F for summer and 65°F for winter.
2
Kitchen: Please leave all kitchenware clean.
3
Trash: Please make sure all trash is removed from your unit before you check out. Trash chutes are located across from units 05 & 13 on each floor.
4
Towels: Place all towels in the bathtub.
5
Housekeeping: Your vacation includes a post-check-out cleaning by our housekeepers, who will strip and remake the beds, vacuum, dust, clean bathrooms, and mop the kitchen floor. Additional cleaning may result in an additional charge.
6
Smoking: Your rental unit has been designated as non-smoking. Please be advised if you or anyone in your party smoked in this non-smoking rental accommodation, you will be charged $250 plus tax.
7
Departure: Please follow the check-out instructions provided to you or notify the Service Desk of your departure so the unit can be prepared for the next guest.

Thank you for staying with Brett/Robinson! www.brett-robinson.com  ·  1-800-221-0258 / 1-800-211-7892

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Check-In Details

Check in is at the Phoenix VII service desk, which is open 24 hours. The address for this check-in location is 26802 Perdido Beach Blvd Orange Beach, AL 36561. The service desk can be reached by calling 251-960-8052. You will receive an email from VRPAccess with a registration link to register and purchase your parking passes online. You will save $10.00 per pass by completing this purchase at least 1 day before arrival.