Owner Storm Updates

Hurricane Sally – Post Event Damage Assessment
Updated 9.18.20

The emergency contact number for unit owners is: (251) 424-8054.

Island Winds East & Island Winds West

• No commercial power 
• IWW – generator not running; being repaired 9/18 
• IWW – zero operational elevators (due to generator issue)
• IWE – zero operational elevators (malfunctioning call buttons) 
• IWE – domestic water pumps not running 
• IWE – limited water pressure due to domestic pump issue
• IWE – pool fence damaged
• IWE – 6 AC condensing units toppled 

Phoenix I

• No commercial power 
• Only 1 elevator in operation
• Significant drop-off from the end of the boardwalk to the beach
• Damaged light pole in parking lot
• Multiple AC condensing units toppled 
• Gatehouse sliding glass door shattered 

Phoenix II

• No commercial power 
• Only 1 elevator in operation
• Significant drop-off from the end of the boardwalk to the beach
• Pool pump room flooded
• Tennis court fence and lights damaged 
• Multiple AC condensing units toppled 
• Ground level AC condensing units barrier walls destroyed 
• Gatehouse sliding glass door shattered 

Phoenix III

• No commercial power 
• Minor damage to beach end of boardwalk
• Salt water intrusion in pool; will require full draining
• Pool pump room flooded
• Tennis court fence and lights damaged 
• Racquetball court flooded 
• Chase covers on roof destroyed 
• Ground level AC condensing units barrier walls destroyed 
• Gatehouse sliding glass door shattered 

Phoenix IV 

• No commercial power 
• Minor damage to beach end of boardwalk
• Tennis court fence and lights damaged 
• 4 AC condensing units toppled
• Stairway exhaust fan on roof destroyed
• Gatehouse sliding glass door shattered 

Phoenix V  

• No commercial power 
• Damage to splash pad sail
• Pool pump room flooded
• Tennis court fence and lights damaged
• Light pole damaged on upper garage
• 30 AC condensing units toppled
• 11 atrium glass panes shattered 
• Automatic doors damaged 

Phoenix VI

• No commercial power 
• Zero operational elevators (elevator pits flooded)
• Lift station not operational 
• Tennis court fence damage
• Racquetball court flooded 
• 3’ of water in parking garage
• Several trees down in parking lot
• Multiple AC condensing units toppled 
• Basement level flooded; all units including fitness center and meeting room had 2-3” water 
• Kiddie pool flooded with salt water and sand
• Lobby entrance automatic doors damaged 

Phoenix VII

• No commercial power 
• Zero operational elevators (elevator pits flooded)
• Salt water intrusion in pool; will require full draining
• Tennis court fence and lights damaged 
• 1 ½” of water in parking garage
• Gatehouse sliding glass doors destroyed
• 22 AC condensing units toppled
• 10+ trees down near entrance 
• Sliding glass doors completely destroyed in 2 units (now covered with plywood)
• 4 units have shattered outer glass panes in sliding glass doors

Phoenix VIII

• No commercial power 
• 1 operational elevator (shaft glass panels shattered in other elevator)
• Boardwalk damaged 
• Tennis court fence and lights damaged 
• 8 AC condensing units toppled
• 3 chase covers on roof destroyed 
• 1 parking lot light damaged 
• 7 lobby atrium panes missing; many additional panes cracked or shattered 
• 1 unit with shattered outer glass panes in sliding glass doors
• Pool pump room flooded

Phoenix VIIII

• No commercial power 
• Limited water pressure due to domestic pump issue
• Significant drop-off from the end of the boardwalk to the beach
• 1 glass pane missing and 1 damaged in tennis court
• Approx. 40 AC condensing units toppled
• 10+ trees down and 4 leaning

Phoenix X

• No commercial power
• Approx. 50 AC condensing units toppled
• Tennis court fence and lights damaged 

Phoenix All Suites

• No commercial power
• Generator not running; parts on order 
• Zero operational elevators 
• Salt water intrusion in pools; will require full draining
• Damaged parking lights 
• Fire extinguisher boxes missing 
• Flashing gone on east side of roof 
• 1 AC condensing unit toppled
• Damage to balcony railings and fence from fallen weather station
• No domestic water 
• Parking garage height clearance indicator poles damaged 

Phoenix All Suites West

• No commercial power
• 1 operational elevator 
• Tree leaning 

Phoenix East

• No commercial power
• 1 operational elevator (1 elevator wet and 1 with shaft glass panels shattered)
• Lift station inoperable; no sewer service on ground floor
• 10’-15’ section of boardwalk destroyed 
• Tennis court fence damaged 
• 1 palm tree down in parking lot
• 30 AC condensing units toppled
• 5 unit sliding glass doors destroyed

 
Phoenix East II 

• No commercial power
• 10’-15’ section of boardwalk destroyed 
• Pool fence damaged by Perdido Beach Resort tiki roof blown into fence
• Tennis court fence damaged 
• Overturned boat in parking lot
• Gatehouse arms damaged 
• 2 unit sliding glass doors destroyed

Phoenix Gulf Shores 

• No commercial power
• Limited water pressure due to domestic pump issue
• Boardwalk significantly damaged 
• Paver repairs needed near pool
• Tennis court light pole damaged 
• 25 light fixtures damaged in parking garage
• Exhaust fan on roof destroyed 
• Roof equipment room access doors damaged 
• Some balcony furniture and railings damaged 

Phoenix Orange Beach

• No commercial power
• 2 non-operational elevators 
• No domestic water or sewage 
• Minor damage to boardwalk
• Tennis courts closed due to fence damage
• 1 light damaged in parking garage
• Several palm trees leaning significantly

Phoenix on the Bay 

• No commercial power
• 2 operational elevators (2 elevator pits flooded)
• Gates, lights and nets damaged at tennis courts 
• Several light fixtures missing in parking garage
• Multiple AC condensing unit toppled and some flashing missing on roof 
• Fish house flooded
• Marina essentially demolished

Phoenix West 

• No commercial power
• 2 operational elevators (2 elevator cars with water damaged) 
• Beach end of boardwalk damaged; closed 
• Tennis courts closed due to fence damage
• Significant damage to chillers and chiller housing
• Both cooling towers damaged
• Several palm trees down on property
• 32 windows and 1 sliding glass door blown out on 28th floor

Phoenix West II 

• No commercial power
• No domestic water or sewage 
• Significant damage to boardwalk
• Tennis courts closed due to fence damage
• AC condensing units for elevator equipment rooms destroyed 
• Heat exchanger and cooling towers damaged, a well as roof itself 
• Secure Vision equipment on roof damaged
• Broken glass in numerous units; 60 broken and missing glass panes in common areas