Service Desk Hours
8:00 AM – 6:00 PM Daily
251-968-7363
After Hours
Island Winds East — 24 hrs / 251-960-6593
Key Codes
Beach: 1936
Fitness Center: L23378
Property
Explore Our Amenities
Outdoor Pool
Fitness Center – Access Code: L23378
Hot Tubs
Charcoal Grills
Tips
Helpful Tips
- Wi-Fi: Please refer to your pre-arrival email or guest portal for the WiFi password.
- TV Signal Issues: If TVs lose signal, contact the Service Desk or call directly to Secure Vision at 251-967-4455 for troubleshooting.
- Beach Access Code: 1936
- Fitness Center Code: L23378
- Refrigerator: Keep the refrigerator closed as much as possible during the first 12 hours. Leave the control set to medium and wait to add non-refrigerated items as needed.
Resources
Guest Resources
Helpful Links for Your Stay
General
Colonnades General Information
⚠️
Nothing may be left on the beach overnight in accordance with the Leave Only Footprints Initiative.
Seagulls: Please do not feed the seagulls. No pool or beach items may be stored in the walkways, stairwells, or common areas. The designated area for these items is the breezeway by the pool.
Coolers: Drain coolers in designated areas. Draining a cooler off a balcony could result in serious injury and will result in guest ejection.
Guests are not permitted to have pets. However, only condo owners are allowed to have pets on the property; but must be on a leash and have proper identification.
Departure
Ready to Check Out?
1
Thermostat: Please set the thermostat at 73°F for summer and 65°F for winter.
2
Kitchen: Please leave all kitchenware clean.
3
Trash: Please make sure all trash is removed from your unit before you check out. Trash chutes are located on the EAST SIDE on each floor.
4
Towels: Place all towels in the bathtub.
5
Housekeeping: Your vacation includes a post-check-out cleaning by our housekeepers, who will strip and remake the beds, vacuum, dust, clean bathrooms, and mop the kitchen floor. Additional cleaning may result in an additional charge.
6
Smoking: Your rental unit has been designated as non-smoking. Please be advised if you or anyone in your party smoked in this non-smoking rental accommodation, you will be charged $250 plus tax.
7
Departure: Please follow the check-out instructions provided to you or notify the Service Desk of your departure so the unit can be prepared for the next guest.
Thank you for staying with Brett/Robinson! www.brett-robinson.com · 1-800-221-0258 / 1-800-211-7892
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Check-In Details
Check in is at the service desk located at our main office [3259 Gulf Shores Pkwy Gulf Shores, AL 36542]. This service desk closes at 6pm. For arrivals after 6pm, check in is at the Island Winds East service desk [333 West Beach Blvd Gulf Shores, AL 36542], which is open 24 hours. The service desk can be reached by calling 251-968-7363.