Gulf Shores, Alabama (January 7, 2026)
Brett Robinson Vacation Rentals (“BRVR”) is committed to protecting the privacy and security of the personal information it maintains. BRVR is making individuals aware of a data security incident that impacted the BRVR network environment. Although BRVR has no evidence of financial fraud or identity theft directly related to this incident, BRVR is making potentially affected individuals aware of the incident and steps that impacted individuals can take to protect their personal information.
On April 21, 2025, BRVR learned that an unauthorized party accessed BRVR’s network. Upon learning of this issue, BRVR immediately launched an investigation and contained and secured the network. As part of the investigation, BRVR worked very closely with third-party cybersecurity professionals experienced in responding to these types of incidents.
After a thorough forensic investigation and manual document review December 29, 2025, BRVR confirmed that the potentially impacted data may have included a limited amount of personal information related to certain individuals. The information involved in this incident includes first and last names, dates of birth, Social Security numbers, financial account numbers and routing numbers, driver’s license numbers, tax identification numbers, health insurance information, medical history, medical treatment and/or procedure information, and state identification card numbers. The types of impacted information vary by individual.
On January 7, 2026, BRVR mailed written notification letters to individuals whose information was determined to be involved this incident, to the extent valid mailing addresses were available. BRVR is also providing complimentary credit monitoring services to individuals whose Social Security numbers may have been involved. For individuals who have questions or need additional information regarding this incident, or to determine if they are impacted and are eligible for credit monitoring, BRVR has established a dedicated toll-free response line at 1-833-972-2155. The response line is available Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern Time, excluding holidays.
1. Placing a Fraud Alert on Your Credit File.
We recommend that you place an initial one (1) year “Fraud Alert” on your credit files, at no charge. A fraud alert tells creditors to contact you personally before they open any new accounts. To place a fraud alert, call any of the three (3) major credit bureaus at the numbers listed below. As soon as one credit bureau confirms your fraud alert, they will notify the others.
Equifax
P.O. Box 105069
Atlanta, GA 30348-5069
https://www.equifax.com/personal/credit-report-services/credit-fraud-alerts/
(800) 525-6285
Experian
P.O. Box 9554
Allen, TX 75013
https://www.experian.com/fraud/center.html
(888) 397-3742
TransUnion
Fraud Victim Assistance Department
P.O. Box 2000
Chester, PA 19016-2000
https://www.transunion.com/fraud-alerts
(800) 680-7289
2. Consider Placing a Security Freeze on Your Credit File.
If you are very concerned about becoming a victim of fraud or identity theft, you may request a “Security Freeze” be placed on your credit file, at no charge. A security freeze prohibits, with certain specific exceptions, the consumer reporting agencies from releasing your credit report or any information from it without your express authorization. You may place a security freeze on your credit report by contacting all three (3) nationwide credit reporting companies at the numbers below and following the stated directions or by sending a request in writing, by mail, to all three (3) credit reporting companies:
Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348-5788
https://www.equifax.com/personal/credit-report-services/credit-freeze/
(888) 298-0045
Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
http://experian.com/freeze
(888) 397-3742
TransUnion Security Freeze
P.O. Box 160
Woodlyn, PA 19094
https://www.transunion.com/credit-freeze
(888) 909-8872
In order to place the security freeze, you’ll need to supply your name, address, date of birth, Social Security number and other personal information. After receiving your freeze request, each credit reporting company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze.
3. Obtaining a Free Credit Report.
Under federal law, you are entitled to one (1) free credit report every twelve (12) months from each of the above three (3) major nationwide credit reporting companies. Call 1-877-322-8228 or request your free credit reports online at www.annualcreditreport.com. Once you receive your credit reports, review them for discrepancies. Identify any accounts you did not open or inquiries from creditors that you did not authorize. Verify all information is correct. If you have questions or notice incorrect information, contact the credit reporting company.
4. Additional Helpful Resources.
Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade Commission (FTC) recommends that you check your credit reports periodically. Checking your credit report periodically can help you spot problems and address them quickly.
If you find suspicious activity on your credit reports or have reason to believe your information is being misused, call your local law enforcement agency and file a police report. Be sure to obtain a copy of the police report, as many creditors will want the information it contains to absolve you of the fraudulent debts. You may also file a complaint with the FTC by contacting them on the web at www.ftc.gov/idtheft, by phone at 1-877-IDTHEFT (1-877-438-4338), or by mail at Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW, Washington, DC 20580. Your complaint will be added to the FTC’s Identity Theft Data Clearinghouse, where it will be accessible to law enforcement for their investigations. In addition, you may obtain information from the FTC about fraud alerts and security freezes.
If this notice letter states that your financial account information and/or credit or debit card information was impacted, we recommend that you contact your financial institution to inquire about steps to take to protect your account, including whether you should close your account or obtain a new account number.
If your personal information has been used to file a false tax return, to open an account or to attempt to open an account in your name or to commit fraud or other crimes against you, you may file a police report in the City in which you currently reside.
New York Residents: You may obtain information about preventing identity theft from the New York Attorney General’s Office: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; https://ag.ny.gov/consumer-frauds-bureau/identity-theft; Telephone: 800-771-7755 (TDD/TYY Support: 800-788-9898); Medicare Fraud Control Unit Direct Line: 212-417-5397.