Owner Storm Updates

Hurricane Sally – Post Event Damage Assessment
Updated 9.18.20

The emergency contact number for unit owners is: (251) 424-8054.

Island Winds East & Island Winds West

No commercial power
IWW – generator not running; being repaired 9/18
IWW – zero operational elevators (due to generator issue)
IWE – zero operational elevators (malfunctioning call buttons)
IWE – domestic water pumps not running
IWE – limited water pressure due to domestic pump issue
IWE – pool fence damaged
IWE – 6 AC condensing units toppled

Phoenix I

No commercial power
Only 1 elevator in operation
Significant drop-off from the end of the boardwalk to the beach
Damaged light pole in parking lot
Multiple AC condensing units toppled
Gatehouse sliding glass door shattered

Phoenix II

No commercial power
Only 1 elevator in operation
Significant drop-off from the end of the boardwalk to the beach
Pool pump room flooded
Tennis court fence and lights damaged
Multiple AC condensing units toppled
Ground level AC condensing units barrier walls destroyed
Gatehouse sliding glass door shattered

Phoenix III

No commercial power
Minor damage to beach end of boardwalk
Salt water intrusion in pool; will require full draining
Pool pump room flooded
Tennis court fence and lights damaged
Racquetball court flooded
Chase covers on roof destroyed
Ground level AC condensing units barrier walls destroyed
Gatehouse sliding glass door shattered

Phoenix IV

No commercial power
Minor damage to beach end of boardwalk
Tennis court fence and lights damaged
4 AC condensing units toppled
Stairway exhaust fan on roof destroyed
Gatehouse sliding glass door shattered

Phoenix V

No commercial power
Damage to splash pad sail
Pool pump room flooded
Tennis court fence and lights damaged
Light pole damaged on upper garage
30 AC condensing units toppled
11 atrium glass panes shattered
Automatic doors damaged

Phoenix VI

No commercial power
Zero operational elevators (elevator pits flooded)
Lift station not operational
Tennis court fence damage
Racquetball court flooded
3’ of water in parking garage
Several trees down in parking lot
Multiple AC condensing units toppled
Basement level flooded; all units including fitness center and meeting room had 2-3” water
Kiddie pool flooded with salt water and sand
Lobby entrance automatic doors damaged

Phoenix VII

No commercial power
Zero operational elevators (elevator pits flooded)
Salt water intrusion in pool; will require full draining
Tennis court fence and lights damaged
1 ½” of water in parking garage
Gatehouse sliding glass doors destroyed
22 AC condensing units toppled
10+ trees down near entrance
Sliding glass doors completely destroyed in 2 units (now covered with plywood)
4 units have shattered outer glass panes in sliding glass doors

Phoenix VIII

No commercial power
1 operational elevator (shaft glass panels shattered in other elevator)
Boardwalk damaged
Tennis court fence and lights damaged
8 AC condensing units toppled
3 chase covers on roof destroyed
1 parking lot light damaged
7 lobby atrium panes missing; many additional panes cracked or shattered
1 unit with shattered outer glass panes in sliding glass doors
Pool pump room flooded

Phoenix VIIII

No commercial power
Limited water pressure due to domestic pump issue
Significant drop-off from the end of the boardwalk to the beach
1 glass pane missing and 1 damaged in tennis court
Approx. 40 AC condensing units toppled
10+ trees down and 4 leaning

Phoenix X

No commercial power
Approx. 50 AC condensing units toppled
Tennis court fence and lights damaged

Phoenix All Suites

No commercial power
Generator not running; parts on order
Zero operational elevators
Salt water intrusion in pools; will require full draining
Damaged parking lights
Fire extinguisher boxes missing
Flashing gone on east side of roof
1 AC condensing unit toppled
Damage to balcony railings and fence from fallen weather station
No domestic water
Parking garage height clearance indicator poles damaged

Phoenix All Suites West

No commercial power
1 operational elevator
Tree leaning

Phoenix East

No commercial power
1 operational elevator (1 elevator wet and 1 with shaft glass panels shattered)
Lift station inoperable; no sewer service on ground floor
10’-15’ section of boardwalk destroyed
Tennis court fence damaged
1 palm tree down in parking lot
30 AC condensing units toppled
5 unit sliding glass doors destroyed

Phoenix East II

No commercial power
10’-15’ section of boardwalk destroyed
Pool fence damaged by Perdido Beach Resort tiki roof blown into fence
Tennis court fence damaged
Overturned boat in parking lot
Gatehouse arms damaged
2 unit sliding glass doors destroyed

Phoenix Gulf Shores

No commercial power
Limited water pressure due to domestic pump issue
Boardwalk significantly damaged
Paver repairs needed near pool
Tennis court light pole damaged
25 light fixtures damaged in parking garage
Exhaust fan on roof destroyed
Roof equipment room access doors damaged
Some balcony furniture and railings damaged

Phoenix Orange Beach

No commercial power
2 non-operational elevators
No domestic water or sewage
Minor damage to boardwalk
Tennis courts closed due to fence damage
1 light damaged in parking garage
Several palm trees leaning significantly

Phoenix on the Bay

No commercial power
2 operational elevators (2 elevator pits flooded)
Gates, lights and nets damaged at tennis courts
Several light fixtures missing in parking garage
Multiple AC condensing unit toppled and some flashing missing on roof
Fish house flooded
Marina essentially demolished

Phoenix West

No commercial power
2 operational elevators (2 elevator cars with water damaged)
Beach end of boardwalk damaged; closed
Tennis courts closed due to fence damage
Significant damage to chillers and chiller housing
Both cooling towers damaged
Several palm trees down on property
32 windows and 1 sliding glass door blown out on 28th floor

Phoenix West II

No commercial power
No domestic water or sewage
Significant damage to boardwalk
Tennis courts closed due to fence damage
AC condensing units for elevator equipment rooms destroyed
Heat exchanger and cooling towers damaged, a well as roof itself
Secure Vision equipment on roof damaged
Broken glass in numerous units; 60 broken and missing glass panes in common areas