Current Information Concerning COVID-19

Tuesday, April 7, 2020 Update:

The closure of Alabama Beaches will remain in effect through April 30^th. Because of this and for the health of you, our guests, and our community, Brett/Robinson Vacation Rental Properties will also remain closed during this time. As a result, any reservations occurring before Thursday, April 30th will be cancelled and full refunds processed. Due to the amount of refunds to be issued, please be patient with us through this process. All refunds will be issued back to the form of payment. Should you have any questions, feel free to reach out to us at 866.732.8697 or email us at info@brett-robinson.com.

 

Friday, March 27:

The closure of Alabama Beaches will remain in effect through April 17^th. Because of this and for the health of you, our guests, and our community, Brett/Robinson Vacation Rental Properties will also remain closed during this time. As a result, any reservations occurring before Friday, April 17th will be cancelled and full refunds processed. Due to the amount of refunds to be issued, please be patient with us through this process. All refunds will be issued back to the form of payment. Should you have any questions, feel free to reach out to us at 866.732.8697.

 

Wednesday, March 25

All beaches on the Alabama Gulf Coast remain closed following Governor Kay Ivey’s mandate last week. Beaches are currently scheduled to reopen on April 7th.

Our Brett/Robinson Team continues to work tirelessly to prepare properties and rentals for guest arrivals, when this is allowed. Should you have any questions, feel free to reach out to us at 866.732.8697.

March 20, 2020

The State of Alabama has made the decision to close our beaches as of 5 pm on Thursday, March 19, 2020.

Because of this and for the health of our community, we have made the decision to close our vacation rental properties. As a result:

• Any reservations occurring between Friday, March 20th through arrivals Monday, April 6th will be cancelled and full refunds processed.
• If you are currently staying with us, we are asking that everyone depart before noon on Friday, March 20th. Any unused night stays will also be refunded.
• Due to the amount of refunds to be issued, please be patient with us through this process.

We will have staff working to answer any possible questions. You can reach our local call center at 866.732.8697. We ask for your patience. To avoid any long waits or with questions that are not time sensitive, please email us at info@BrettRobinson.com. We will respond as soon as possible.

We understand that this is an unprecedented situation and are working hard to provide as much assistance to our guests as possible. Please be patient with us as we work through this time. We will always do what is right by our guests in every situation. Our thoughts and prayers are with all our past and future guests during this time. We look forward to welcoming you and your loved ones back to our coast as soon as this pandemic is over!

Sending our love from a distance!

 

March 18, 2020:

As the situation around Coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure the health and safety of everyone in and around every vacation rental. We will continue to monitor news, trends, and advisories from the CDC, as well as, national, state, and local governments in the days and weeks to follow. We also want to take this opportunity to provide you with a summary of the steps taken to date.

• We’ve developed preventative measures to maintain a clean, healthy environment at every building including hand antibacterial in common areas like elevators and check-in desks.
• We have also enhanced our cleaning efforts for ‘high-touch’ items across common areas of each building (i.e., door handles, handrails, lobby counters, restroom surfaces, and elevator buttons to name a few).
• Our staff is practicing proper health etiquette such as covering coughs and sneezes and exercising healthy hand-hygiene.
• We have also instructed our employees to stay home from work if they are sick and seek medical attention if they develop symptoms of Coronavirus.

If you are arriving soon, please be aware that our area is experiencing the same shortages as other areas in securing supplies like food, toilet paper, etc. You may want to purchase any of these needs before you arrive or bring them from home.

As of today, the beach is open, amenities are open, restaurants, bars and other businesses are open. Currently, neither Gulf Shores or Orange Beach has any plans to curtail normal business operations. The weather is beautiful and many are out enjoying it while observing social distancing practices.

In closing, please know that every effort is being made to protect your vacation getaway from the effects of the Coronavirus. Please don’t hesitate to contact us at 866.732.8697 with any questions you have.

For up to date information on open businesses and restaurants, please visit our local Convention and Visitor’s Bureau page here.

Additional information:

City of Gulf Shores, click here.

City of Orange Beach, click here.

Alabama Department of Public Health, click here.

Coastal Alabama Business Chamber, click here.